Privacy Policy

To ensure a smooth and satisfying experience for everyone at your event, the following policies apply:

1. 

Pre-Event Agreement Required

Before your event, we’ll confirm the following details:

• Scheduled serving hours
   

• Final guest count
   

• Menu selections (choose from our curated Mediterranean offerings)
   

2. 

Food Management

• Our staff will monitor food levels and replenish dishes when they drop below 50%.
   

• Only the pre-agreed menu items will be served.
   

• Quantities are scaled based on your confirmed guest count and event duration.
   

3. 

Fair Use Guidelines

• All-You-Can-Eat service is dine-in only—no takeout or sharing with non-registered guests.
   

• Any additional guests beyond the agreed number may result in extra charges.
   

4. 

End of Service

• Food service will conclude promptly at the agreed time, even if food remains.
   

• Cleanup begins immediately after service ends.
   

 

Truck & Setup Requirements

To ensure we can operate smoothly at your location:

• Access: Share your event address in advance so we can confirm access.
   

• Parking: Please provide a 28-ft parking space (about the size of 4 standard vehicles).
   

• Clearance: We need at least 6 feet of vertical clearance and 8 feet of lateral space for setup and operation.
   

• Neighbor Courtesy: If your location is residential, kindly notify neighbors that there may be aromatic grill smoke during the event.
   

 

Payment Details

• Sales tax will be applied to all invoices.
   

• For events with 30 guests or fewer, a flat service fee of $120 applies.
   

• For 31 or more guests, a service fee of 18%–25% is added to the total cost.
   

• A 30% non-refundable deposit is required to secure your date.

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• Full payment is due at least 24 hours before the event. If payment is not received by then, Go Smoke Wagon reserves the right to cancel your booking without notice.